Why CVJ Axles
OUR MISSION:
We commit to ever higher levels of excellence in customer service, excellence in product quality and excellence in employee development, and thereby lead the field of auto parts remanufacturing in the Rocky Mountain region.
OUR VALUES:
What we pledge to you:
INTEGRITY: We will act with honesty & trust in all our dealings with you our customers, suppliers and with each other.
CUSTOMER DRIVEN: We will strive to understand and meet your needs as our customer, with a Quality Product, Superior service and Innovation. We will make your dealings with us enjoyable.
We fulfill our goals and values by:
SERVICE:
- So you don’t wait, we have the most complete axle, rack, and smog pump inventory in the Rocky Mountain region.
- At most of the axle sources, you may get 3 or 4 different parts and still not get the right one. So you get the right part we publish our own catalogs (the most accurate around). In the rare case that the part does not match the first time, we will quickly find the match or rebuild your part.
- If we don’t have your part on the shelf we can remanufacture your part quickly using our Quality procedures and replacement parts. We can do this because we also have the best inventory of component parts.
- You can expect your delivery when you need it (we’ll ask by when). Fast delivery and same day shipping.
- Technical support is free and provided by the technicians with lots of experience.
- Our phone people are the friendliest! And the fastest, plus we won’t leave you on hold forever.
QUALITY:
No one else in the Rocky Mtn. region offers/has the following:
- Experienced technicians, backed up by a degreed engineer
- Final product is tested using precise methods – 16 step rack tester, axle testers, smog tester
- Careful about screening our suppliers and the parts we use, only good components
- Strict procedures that we follow developed by experienced technicians and our degreed engineer
- All parts get fully disassembled and processed
- We check and test all the parts we use
- All components must pass Quality checkpoints at each step of the process
- We clean and maintain our work areas and equipment